Shipping & Delivery Policy

Last Updated: September 2026

At Parsa, we carefully pack every order before it leaves us. Here’s everything you need to know about our shipping and delivery process.

1. Shipping Across India

We offer free standard shipping across India on all orders.

There are no additional shipping charges for standard domestic delivery.

Orders are shipped to the address provided by you at checkout. Please make sure your name, address, phone number, and other delivery details are accurate and complete.

2. International Shipping

We currently offer international shipping to selected countries.

International shipping charges are applicable and are not borne by Parsa. The applicable shipping cost will be communicated or displayed at the time of placing the international order.

The customer is responsible for paying all applicable international shipping charges.

In addition to shipping charges, international orders may be subject to customs duties, import taxes, local taxes, clearance charges, handling fees, or other charges imposed by the destination country.

These charges are determined by the destination country's authorities and are not included in Parsa's product prices or standard shipping charges unless explicitly stated.

All applicable customs duties, import taxes, and destination charges are the sole responsibility of the customer.

Parsa does not have control over customs policies, clearance timelines, or charges imposed by the destination country.

3. Order Processing Time

Orders are generally processed within 3-5 business days after successful payment and order confirmation.

Please note that processing time and delivery time are separate.

Custom-sized, customised, pre-order, or made-to-order products may require additional processing time. Any applicable timelines will be communicated on the relevant product page or at the time of purchase.

4. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time may vary depending on your location and the courier service used.

Estimated delivery timelines are:

Domestic Orders: 4-5 business days after dispatch
International Orders: 14-16 business days after dispatch

These timelines are estimates and are not guaranteed.

Delivery may take longer during sale periods, festive seasons, public holidays, adverse weather, courier disruptions, or other unforeseen circumstances.

5. Order Tracking

Once your order has been dispatched, you will receive the available tracking details through the contact information provided at checkout.

You can use the tracking information to follow the progress of your shipment.

Please note that tracking updates may take some time to appear after the parcel has been handed over to the courier.

6. Delayed Deliveries

While we work with our courier partners to ensure timely delivery, certain delays may be outside Parsa's control.

These may include:

• Courier or logistics delays

• Incorrect or incomplete delivery information

• Weather conditions or natural events

• Public holidays

• Strikes or transportation disruptions

• Customs clearance delays for international shipments

• Government restrictions or other unforeseen circumstances

We will do our best to assist you in case of a delivery delay.

7. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping and contact information at the time of placing an order.

If an order is returned to Parsa due to an incorrect or incomplete address, unavailable recipient, or failure to accept delivery, additional shipping charges may apply for re-dispatch.

For international orders, any additional customs, return, or re-shipping charges arising from incorrect information or refusal to accept delivery may be borne by the customer.

8. Failed Delivery Attempts

Our courier partners may make multiple delivery attempts depending on their delivery procedures.

Please ensure that someone is available to receive your order and that the contact details provided at checkout are active.

Parsa cannot be held responsible for delays or return-to-origin shipments caused by repeated failed delivery attempts where the customer is unavailable or unreachable.

9. Damaged Packages

We carefully pack and inspect orders before dispatch.

If your package appears visibly damaged or tampered with upon delivery, please take photographs or a video before opening it and contact us as soon as possible.

If you receive a damaged, defective, incorrect, or materially different product, please contact us promptly at:

WhatsApp: +91 xxxxxxxx
Email: parsaclothing@gmail.com

We will review the issue and assist you in accordance with our Return & Refund Policy and applicable law.

10. Shipping Restrictions

International shipping availability may vary by country.

Certain products, destinations, or circumstances may be subject to shipping restrictions imposed by courier companies, customs authorities, or applicable laws.

Parsa reserves the right to decline or cancel an international shipment where delivery is not reasonably possible.

11. Customs & Import Duties

For international orders, the customer is considered responsible for understanding and paying any customs duties, import taxes, local taxes, customs clearance fees, or other destination-country charges applicable to their order.

Parsa does not control these charges and cannot guarantee whether or how much customs duty or tax will be charged.

Customs clearance may also result in additional delivery time.

12. Contact Us

If you have any questions about shipping, delivery, tracking, international orders, or customs, please reach out to us.

WhatsApp: +91 xxxxxxxx
Email: parsaclothing@gmail.com

We're always happy to help you with your order. 🤍